mobile devices

given a scenario, install and configure laptop hardware and components.

• hardware/device replacement
• battery
• keyboard/keys
• random-access memory (RAM)
• hard disk drive (HDD)/solidstate drive (SSD) migration
• HDD/SSD replacement
• wireless cards
• physical privacy and security components
• biometrics
• near-field scanner features

compare and contrast the display components of mobile devices.

• types
• liquid crystal display (LCD)
1. in-plane switching (IPS)
3. twisted nematic (TN)
4. vertical alignment
• organic light-emitting diode (OLED)
• mobile display components
• WiFi antenna connector/placement
• camera/webcam
• microphone
• touch screen/digitizer
• inverter

given a scenario, set up and configure accessories and ports of mobile devices.

• connection methods
• universal serial bus (USB)/USB-C/microUSB/miniUSB
• lightning
• serial interfaces
• near-field communication (NFC)
• hotspot
• bluetooth
• accessories
• touch pens
• headsets
• speakers
• webcam
• docking station
• port replicator
• trackpad/drawing pad


1.4

given a scenario, configure basic mobile-device network connectivity and application support.

• wireless/cellular data network (enable/disable)
• 2G/3G/4G/5G
• hotspot
• global system for mobile communications (GSM) vs. code-division multiple access (CDMA)
• preferred roaming list (PRL) updates
• bluetooth
• enable bluetooth
• enable pairing
• find a device for pairing
• enter the appropriate PIN code
• test connectivity
• location services
• global positioning system (GPS) services
• cellular location services
• mobile device management (MDM)/mobile application management (MAM)
• corporate email configuration
• two-factor authentication
• corporate applications
• mobile device synchronization
• account setup
1. microsoft 365
2. google workspace
3. cloud
• data to synchronize
1. mail
2. photos
3. calendar
4. contacts
5. recognize data caps