comptia a+ 220-1101

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exam details

a+ core 1 (220-1101)

certification of this exam will verify the successful candidate has the knowledge and skills required to:
  1. install, configure, and maintain computer equipment, mobile devices, and software for end users
  2. service components based on customer requirements
  3. understand networking basics and apply basic cybersecurity methods to mitigate threats
  4. properly and safely diagnose, resolve, and document common hardware and software issues
  5. apply troubleshooting skills and provide customer support using appropriate communication skills
  6. understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments

other info

completion of this exam is equivalent to 12 months of hands-on experience working in a help desk support technician, desktop support technician, or field service technician job role