welcome to my study guide
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exam details
a+ core 1 (220-1101)
- maximum of 90 questions
- multiple choice and performance based
- 90 min.
- score of 675 (scale from 100-900) or higher required to pass
certification of this exam will verify the successful candidate has the knowledge and skills required to:
- install, configure, and maintain computer equipment, mobile devices, and software for end users
- service components based on customer requirements
- understand networking basics and apply basic cybersecurity methods to mitigate threats
- properly and safely diagnose, resolve, and document common hardware and software issues
- apply troubleshooting skills and provide customer support using appropriate communication skills
- understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments
other info
completion of this exam is equivalent to 12 months of hands-on experience working in a help desk support technician, desktop support technician, or field service technician job role